This Privacy Policy explains how Perun&Weles (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit our website or purchase our products. We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

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1. DATA CONTROLLER (WHO IS RESPONSIBLE FOR YOUR DATA)

Perun&Weles is the controller of your personal data.

Contact details:
Perun&Weles
Broniewskiego 3 lok. 4.3
01-785 Warsaw, Poland
VAT no PL9580803937
email: office@perunweles.com

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2. WHAT PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

2.1. Data you provide to us
- Identity data: name, surname.
- Contact data: email address, phone number, delivery/billing address.
- Order data: products purchased, sizes, order notes, order history, communications.
- Payment-related data: we do not store full payment card details; payment is handled by payment providers. We may receive confirmation of payment status and limited payment details (e.g., transaction ID).
- Customer support data: messages you send us, return/complaint details, photos you provide for support.

2.2. Data collected automatically (website usage)
- Technical data: IP address, device type, browser type, operating system, approximate location, time zone, referring URLs.
- Usage data: pages viewed, clicks, time spent on pages, interactions.
- Cookies and similar technologies: see Section 9.

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3. WHY WE USE YOUR DATA (PURPOSES)

We process personal data for the following purposes:

3.1. To provide and operate the website
- To display content correctly, keep the website secure, and maintain performance.

3.2. To process orders and perform the contract
- To accept and fulfill orders, handle payment confirmation, pack and ship products, provide customer service, and communicate about your order.

3.3. To handle returns, complaints, and warranties
- To manage your requests, verify product condition, and provide legally required remedies.

3.4. To meet legal and accounting obligations
- To comply with tax, accounting, and consumer protection requirements, and to respond to lawful requests from authorities.

3.5. Marketing communications (newsletter)
- If you subscribe to our newsletter or otherwise consent, we may send you marketing emails.
- You can unsubscribe at any time using the link in the email or by contacting us at office@perunweles.com.

3.6. Analytics and improvements
- To understand how visitors use our website and improve user experience, content, and performance. Where required, we will request your consent via a cookie banner.

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4. LEGAL BASES FOR PROCESSING (GDPR)

We process personal data based on:
- Contract performance (GDPR Art. 6(1)(b)) – to process and deliver your order.
- Legal obligation (GDPR Art. 6(1)(c)) – to comply with tax/accounting and consumer law.
- Legitimate interests (GDPR Art. 6(1)(f)) – to secure the website, prevent fraud, improve services, and handle customer support.
- Consent (GDPR Art. 6(1)(a)) – for newsletter and certain cookies/marketing technologies (where applicable). You may withdraw consent at any time.

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5. WHO WE SHARE YOUR DATA WITH

We share personal data only when necessary, including with:
- Website/hosting and e-commerce platform providers (e.g., the platform used to run and host the store).
- Payment service providers (the providers you choose at checkout).
- Delivery and logistics providers (carriers, parcel services) to ship your order.
- IT and security providers (to maintain and secure the website).
- Analytics/marketing providers (only if enabled and, where required, with your consent).
- Professional advisors (accountants, legal advisors) as needed.
- Public authorities where required by law.

We do not sell your personal data.

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6. INTERNATIONAL TRANSFERS

Some service providers may process data outside the European Economic Area (EEA). Where applicable, we ensure appropriate safeguards, such as:
- adequacy decisions by the European Commission, or
- Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

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7. HOW LONG WE KEEP YOUR DATA (RETENTION)

We keep personal data only as long as necessary for the purposes described:
- Order and invoice data: retained as required by tax/accounting laws and to handle legal claims.
- Customer support communications: retained as needed to resolve issues and for legal defense.
- Newsletter data: retained until you unsubscribe or withdraw consent.
- Cookie/analytics data: retained according to cookie settings and provider retention periods.

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8. YOUR RIGHTS UNDER GDPR

Depending on your location and applicable law, you may have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data (“right to be forgotten”) in certain cases.
- Restrict processing in certain cases.
- Data portability where applicable.
- Object to processing based on legitimate interests.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with a supervisory authority.

If you are in Poland, the supervisory authority is the President of the Personal Data Protection Office (UODO). You can also contact your local EU/EEA authority.

To exercise your rights, contact us at office@perunweles.com.

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9. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to:
- keep the website functioning (essential cookies),
- remember preferences,
- enable shopping cart and checkout,
- measure traffic and improve performance (analytics),
- (if enabled) support marketing/advertising.

Where required by law, we will ask for your consent for non-essential cookies via a cookie banner. You can also control cookies through your browser settings.

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10. SECURITY

We take reasonable technical and organizational measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.

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11. CHILDREN’S PRIVACY

Our website is not intended for children, and we do not knowingly collect personal data from children.

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12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

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13. CONTACT

If you have questions about this Privacy Policy or your personal data, contact:
email: office@perunweles.com
address: Broniewskiego 3 lok. 4.3, 01-785 Warsaw, Poland

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Last updated: January 3, 2026